What's wrong with your water?

Pick what you're seeing. You'll get what to do in the next ten minutes, what's likely broken, and what the fix usually costs.

How a private well system worksA submersible pump sits deep in the well below the water table. It pushes water up the drop pipe, through the pitless adapter and into a pressure tank in the basement. A pressure switch turns the pump on and off, and the pump gets power from a breaker in the house panel.Well capPitless adapterDrop pipeand pump wireWater tableSubmersiblepumpBreaker panelPressure tankand gaugePressureswitchFilter
On a private well, a no-water morning almost always traces back to one of these parts.

Find these three things today, before anything breaks.

Your house, mapped

  1. Main water shutoff. On a well, it's usually a valve right after the pressure tank. In town, it's where the supply line enters the house, often in the basement or a utility closet.
  2. Well pump breaker. Usually a double breaker in your panel. Label it now so you're not guessing in the dark.
  3. Water heater cold-water valve. The valve on the pipe going into the top of the tank. Closing it stops a leaking tank from refilling.

Help first. A pro when you need one.

  1. Read the guide for what you're seeing

    Plain language, written for homeowners, with the safety steps up top.

  2. Do the checks that are safe to do yourself

    Many problems are a tripped breaker or a clogged filter. We'll say when to stop.

  3. Call a local pro when it's past a DIY fix

    We don't do repairs. We connect you with independent professionals in your area. How that works.